Virtual Office Visit

See a Gastro Provider from the convenience of your own home

The internet has transformed modern life. We utilize it to purchase goods and services, order food, stay in touch with family and friends, receive entertainment, and even search for information about health issues. Telehealth tools are now available to help you manage your healthcare and receive the services you need. Simply use your smartphone, tablet, or personal computer to access services remotely. If you have used FaceTime, this should be quite simple. The difference is that we are using a HIPAA-secure web link called CGM ELVI. “

First call the office at (864) 232-7338 and schedule your virtual visit.

Shortly before your visit, you will receive a text message or email (your preference) with a link that will direct you to the Telehealth CGM ELVI webpage.

Login with Access Code:
Enter your full name, access code (code included in your text or email), accept usage terms, and click start session.

You will now be in the waiting room of your provider. Once the provider accepts your visit request, you will receive a phone or video call to begin your Telehealth visit.

Virtual visits are filed to your insurance company similar to a regular office visit. Any costs your insurance company does not cover will reflect as a patient balance on your next statement. You may contact your insurance provider for specific details about your coverage.

Virtual Visit Helpful Tips

  • CGM ELVI works best with Google Chrome when connecting through a personal computer or laptop (must have a webcam for this option)
  • When accessing Telehealth through your smart phone be sure to enable video and microphone access when prompted
  • If you are unable to hear or see your provider you may utilize the chat feature located on the right side of your screen to alert them of any issues
  • It is important to have a strong wireless connection and minimal background noise in order for the provider to see and hear you clearly

When your visit is complete make sure to “Logoff” the webpage

We are here to help.

Call us at (864) 232-7338