You Have Questions, We Have Answers.
Arriving to your appointment early allows you check in and be ready in your exam room by your appointment time, allowing your physician to meet with you promptly.
We are committed to providing you with the best medical care possible, and this requires having a complete understanding of all your current medications and treatments. If a medication was added or removed by a physician at another practice, we may not have been informed. We appreciate this can be frustrating, and we work hard to make your process as simple as possible.
As your treatment progresses, it is important to stay up to date on any changes in your condition and to verify all medications and supplements you are taking. This once a year visit ensures that your medication continues to be the most effective treatment for your needs.
No. Gastroenterology Associates is a private practice so we are not linked to Bon Secours or Prisma Health MyChart portals. Our patient portal is through ModMed. https://gapa.mygportal.com/PP6-0-0/Account/LogOn
You can fax your paperwork to (864) 451-5169 or bring into any of our office locations. There is a $20 processing fee for all forms.
You may call your insurance plan to verifying coverage or call our billing department at (864) 451-5095 to request an estimate for your procedure. Our office does mail pre-procedure estimates approximately 2 weeks prior to your scheduled procedure should you owe more than $500 for the procedure.
Contact your insurance plan to confirm.
Please allow up to 2 weeks for lab, ultrasound and pathology results. Results are not released until your provider has reviewed and signed off.
We are a private GI practice. However, our providers serve Greenville Memorial Hospital and Pelham Medical Center. If you are being seen at one of those hospitals and need a GI consult, ask for your Gastroenterology Associates’ physician.
Our offices are conveniently located in Greenville (Halton Rd. and Downtown SF), Simpsonville, Spartanburg, and Clemson.
We accept most large private payers and many small private payers, including Medicare, many Medicare Advantage Plans, and all four Health Insurance Exchanges that are in South Carolina: Blue Essentials by Blue Cross Blue Shield, Blue Option by Blue Choice, Consumer’s Choice, and Coventry Carelink. See more information here.
Yes, but it is the patient’s responsibility to know if their insurance plan requires a referral authorization.
Yes, our Open Access program makes your colon cancer screening simple and affordable! OA patients fill out a brief questionnaire which allows our physicians to determine if you are eligible to skip your pre-procedure office visit and go straight to your screening. These screenings save lives by detecting colon cancer in its earliest, most treatable stages!
Contact us to schedule your screening today.
If you have been seen by your provider within the past year, then please call 864-232-7338 and leave a message with the nurse for a refill.
If your last visit with your provider was not within a year, then please call 864-232-7338 and make an appointment for an office visit.
Prior authorizations can take up to 2 weeks to complete, depending on the medication and insurance company.
Please allow up to 14 business days for the provider to review the results thoroughly.
For urgent needs you can call 864-232-7338 to speak with our provider on call. For non-urgent needs you can send a portal message or call our office during normal business hours. Our business hours are Monday-Thursday 8am-5pm, Friday 8am-12pm.
Our offices offer telephonic and video interpretation services for hundreds of languages, include American Sign Language. We do have a certified Spanish translator available on site upon request.
If age 45 or older, most plans pay for a screening colonoscopy, provided you meet the screening criteria. Click this link for more detail.
We recommend our patients contact their insurance company to verify coverage of colon cancer screenings. Ask your insurance company if colonoscopy screenings are covered under your wellness benefits. Also, be sure to ask what their criteria is to qualify for a colon screening. Many insurance representatives may only state to you that being age 45 is the criteria. There is more to it than just age. Please click this link for more detail.Â