Frequent Questions (FAQ)

You Have Questions, We Have Answers.

Arriving to your appointment early allows you check in and be ready in your exam room by your appointment time, allowing your physician to meet with you promptly.

We are committed to providing you with the best medical care possible, and this requires having a complete understanding of all your current medications and treatments. If a medication was added or removed by a physician at another practice, we may not have been informed. We appreciate this can be frustrating, and we work hard to make your process as simple as possible.

As your treatment progresses, it is important to stay up to date on any changes in your condition and to verify all medications and supplements you are taking. This once a year visit ensures that your medication continues to be the most effective treatment for your needs.

No. Gastroenterology Associates is a private practice so we are not linked to Bon Secours or Prisma Health MyChart portals. Our patient portal is through NextMD. https://www.nextmd.com/ud2/Login/Login.aspx

You can fax your paperwork to (864) 451-5169 or bring into any of our office locations. There is a $20 processing fee for all forms.

You may call your insurance plan to verifying coverage or call our billing department at (864) 451-5095 to request an estimate for your procedure. Our office does mail pre-procedure estimates approximately 2 weeks prior to your scheduled procedure should you owe more than $500 for the procedure.

Contact your insurance plan to confirm.

Please allow up to 2 weeks for lab, ultrasound and pathology results. Results are not released until your provider has reviewed and signed off.

No. We are a private GI practice. However, our providers serve both hospital systems. If you are being seen in the hospital and need a GI consult, ask for your Gastroenterology Associates’ physician. 

Our offices are conveniently located in Greenville (Patewood and Downtown SF), Simpsonville, Spartanburg, and Clemson.

We accept most large private payers and many small private payers, including Medicare, many Medicare Advantage Plans, and all four Health Insurance Exchanges that are in South Carolina: Blue Essentials by Blue Cross Blue Shield, Blue Option by Blue Choice, Consumer’s Choice, and Coventry Carelink. See more information here.

Yes, but it is the patient’s responsibility to know if their insurance plan requires a referral authorization.

Yes, our Open Access program makes your colon cancer screening simple and affordable! OA patients fill out a brief questionnaire which allows our physicians to determine if you are eligible to skip your pre-procedure office visit and go straight to your screening. These screenings save lives by detecting colon cancer in its earliest, most treatable stages!

Contact us to schedule your screening today.

Get a timely medical evaluation, diagnosis, and treatment from a

Gastroenterologist who will listen.

No Referral Required

Patient Portal

Better Healthcare. Better Results.

  • Eliminate time-consuming phone calls
  • Get fast & private communication with our clinical staff
  • View, download & share your personal health record (including medications, immunizations & test results)
  • Get appointment reminders
  • Request prescription refills
  • View lab, pathology and procedure results